Five Star Service Centre in Kingaroy
- Family-Owned & Operated
- Wide Range of Equipment
- Mobile Service Available
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Kingaroy Five Star Service Centre
At Ken Mills Machinery, we believe that outstanding service is just as important as outstanding machinery. When you invest in a Kubota, you expect quality, durability, performance, reliability and serviceability—and we’re here to deliver on every front. That’s why we’re proud to be a certified Kubota Five Star Service Centre Dealer.
This certification isn’t just a label—it’s a commitment. Every two years, our facilities, staff and systems are assessed by Kubota’s national service team to ensure we meet their exacting standards. From specialised training to advanced diagnostic tools, we have the expertise and resources to maintain your machinery at its best.
Whether it's routine maintenance, urgent repairs or product support, you can trust Ken Mills Machinery to back your investment with exceptional service. Visit us in Kingaroy or call (07) 4164 9288.
The Kubota Five Star Service Centre Standard
We go above and beyond to meet the stringent requirements of being a certified Kubota Five Star Service Centre Dealer. This certification means that we must maintain more than 150 standards across five critical areas. These are:
- Facility: We have the necessary facilities and fully equipped workshop to service all Kubota products, ensuring your machinery gets the care it deserves.
- Tools: Our dealership is stocked with all the special tools needed for accurate and efficient Kubota service.
- Staff: We employ a team of highly qualified, full-time service staff, including a dedicated service manager, to handle all your needs.
- Operations: We ensure every machine is correctly pre-delivered and installed, and we are committed to maintaining a customer satisfaction score of 90% or higher.
- Training: Our team regularly participates in ongoing training at Kubota’s National Training Institute, keeping our skills sharp and up to date with the latest Kubota technologies.
By meeting these standards, we ensure you receive the best possible service experience, every time.
What is the Kubota Five Star Service Centre certification?
The Kubota Five Star Service Centre certification ensures that dealerships meet strict standards of service quality, including specialised facilities, tools, qualified staff and ongoing training to provide exceptional after-sales support.
What kind of training do the service staff receive?
Our service staff undergo regular training at Kubota's National Training Institute in Melbourne, ensuring they are fully equipped to handle the latest Kubota technologies and offer expert service.
Are the parts used in service genuine Kubota parts?
Absolutely! We only use genuine Kubota parts in all of our services to ensure that your machinery operates as it was designed to and continues to perform at its best.
